Device Repair FAQs – iGenius Phone Repair

Answers to Common Issues, Pricing, and Repair Questions in San Diego.

Q1: How much does an iPhone screen repair cost in San Diego?

A: The cost for an iPhone screen repair can vary depending on your specific model and the extent of the damage. To get the most accurate and up-to-date pricing for your device, please visit our Get Instant Quote page.

Q2: Can you fix my water-damaged iPhone or iPad?

A: Yes, we can. While not all water-damaged devices are fully salvageable, we have a high success rate in recovering devices and data. We recommend bringing in your device as soon as possible after the incident for the best chance of a successful repair.

Q3: How long does a typical repair take?

A: We pride ourselves on providing while-you-wait repairs. Most of our common fixes, such as iPhone screen repairs and battery replacements, are completed in under an hour. We understand your time is valuable.

Q4: Do you offer repairs for models older than the iPhone 11?

A: Yes, we repair a wide range of devices, from the iPhone 5 to the latest models. Whether you have an older or newer device, our technicians are trained to handle a variety of repairs. Find your specific model on our Repair a Device page.

Q5: What if my phone’s charging port is not working?

A: A non-functional charging port can be a frustrating issue. We specialize in charging port replacement and can quickly diagnose whether the problem is with the port itself, the battery, or another component. Get a quote or visit us for a quick check.

Q6: Do you only fix screens and batteries?

A: We offer a comprehensive suite of repair services beyond screens and batteries, including back glass repair, charging port replacement, speaker replacement, and camera repair for both iPhones and iPads.

Q7: Do you repair tablets other than iPads?

A: While we specialize in iPad repair, our technicians can also assist with other popular tablet brands. To check if we can service your specific tablet, please use our Instant Quote tool.

Q8: Can you repair a cracked back glass on an iPhone?

A: Yes, we can handle iPhone back glass repair. This is a common service we offer to restore the original look and integrity of your device.

Q9: Where can I find your physical store in San Diego?

A: Our store is conveniently located inside the UTC Mall in San Diego. You can find us across from Shake Shack and Zara. The closest parking is near Nordstrom or Macy’s. You can get detailed directions on our Location page.

Q10: Do you use original Apple parts for repairs?

A: We use top quality brand name parts that meet high standards to ensure your device functions like new. We believe in providing original quality repairs that last, backed by our warranty.

Q11: How do I know if my device needs a new battery?

A: Common signs of a failing battery include fast draining, unexpected shutdowns, and the device feeling warm. We offer a fast and affordable battery replacement service. You can learn more on our iPhone Repair and Tablet Repair pages.

Q12: Can you fix a phone that has a glitching screen?

A: A glitching or flickering screen often indicates an underlying issue. Our certified technicians can diagnose the problem, which could be anything from a damaged display to a software issue, and provide a professional solution.

Q13: Is a cracked screen on my iPad a serious problem?

A: Even a small crack can compromise the integrity of your iPad’s screen, making it vulnerable to further damage. We highly recommend getting it repaired promptly to prevent more expensive issues down the line. Find out more on our Tablet Repair page.

Q14: What is the best way to get a quote?

A: For the fastest and most accurate quote, we recommend using our Get Instant Quote tool online. Simply select your device and the issue, and you’ll receive an estimate immediately.

Q15: What are your hours of operation?

A: We are open Monday to Saturday from 10 AM to 8 PM and Sunday from 11 AM to 7 PM. No appointment is needed, so feel free to walk in during our business hours. For our address and contact information, visit our Location page.

Q16: Do you repair laptops or Macs?

A: While our primary focus is on iPhone and iPad repair, we have experience with various electronics, including Macs and other laptops. Please Contact Us to see if we can help with your specific laptop issue.

Q17: Is it worth it to repair an old iPhone?

A: We believe in giving new life to your devices. Repairing an older iPhone is often a cost-effective alternative to buying a new one, especially when you consider the price of a high-quality repair versus a full replacement. Get a quote to see your options.

Q18: What if I have a broken screen and a dead battery?

A: Our technicians are able to handle multiple issues on a single device. Bring your phone in, and we can diagnose all the problems and provide a single, comprehensive repair solution to get your device back to 100%.

Q19: Can I book a repair online to save time?

A: Yes, you can. We have an online booking feature that makes the process much easier. Booking your repair ensures the fastest possible turnaround time once you arrive at our store. You can start by selecting your device on our Repair a Device page.

Q20: Can you help me fix lines on my iPhone screen?

A: Lines or other display abnormalities on your screen often indicate that a full screen replacement is needed. Our expert technicians can get your display looking perfect again in no time. Check our iPhone Repair page for more details.