Common Repair Questions – iGenius Phone Repair
Helpful Answers About Our Repair Process, Warranty, Service, and More.
A: We are the go-to local electronics repair shop in San Diego, specializing in iPhone and iPad repairs. Our expert technicians can also assist with a variety of other electronics, including MacBooks and laptops, to get your device back in perfect working condition. For a full list of devices and services, please visit our Repair a Device page.
A: We take pride in our work and are committed to professional service and 100% customer satisfaction. Our core values of honesty, integrity, commitment, and excellence guide everything we do. We use only top-quality parts and have been a trusted repair provider for over four years. Learn more about our mission and values on our About Us page.
A: No, you don’t! We offer a convenient walk-in service and no appointment is necessary. Simply stop by our store, and our technicians will be ready to assist you. If you want the fastest turnaround time, you can also use our online booking tool on the Repair a Device page.
A: You can rest easy knowing that all our repairs are backed by a robust 90-day warranty on parts and labor. We stand by the quality of our work and will take care of any out-of-the-ordinary issues free of charge, so you can feel confident in your repair.
A: Time is money, and we respect yours. We specialize in while-you-wait repairs, with most common fixes like an iPhone screen repair completed in under 60 minutes. We strive to get your device back to its original condition in the shortest time possible without sacrificing quality.
A: Our repair store is conveniently located in San Diego, inside the UTC Mall. You can find us across from Shake Shack and Zara, with the closest parking being at Nordstrom or Macy’s. Get detailed directions and our hours on our Location page.
A: Yes, absolutely. We offer an instant quote tool right on our website. You can get a free, no-obligation estimate by selecting your device and the issue, which helps ensure a quick and seamless service experience when you arrive. Start your quote on the Get Instant Quote page.
A: Yes, we are fully equipped to handle a wide range of common device problems. Our most common repairs include front glass repair, back glass repair, battery replacement, charging port replacement, speaker replacement, and camera repair.
A: Yes, we have expertise in dealing with water-damaged devices. While not all cases are fully restorable, we will do our best to recover your data and get your device functioning again. We recommend reaching out to us immediately for a diagnosis.
A: You can reach us by phone at 858-868-1121 during our business hours. Alternatively, you can fill out our contact form on the Contact Us page, and a member of our friendly team will get back to you promptly.